In the course of conducting online surveys, it can become necessary to collect sensitive online survey data. Such data can be considered sensitive for different reasons, such as legal, contractual, as well as other business reasons.
One of the methods to collect sensitive data is by means of HTTPS survey links. They are also called secure survey links, with encryption while responses are being provided. The account administrator can set the specific account so that the use of HTTPS links only is possible. Then the information typed into online surveys would have secret passwords or keys for protection.
Another method used to collect sensitive online survey data is to secure data “at rest”, or data which is not “moving”, such as data on a laptop, or on a desktop computer, as distinct from data sent via email, or data sent via a file transfer protocol. With data “at rest”, an extra security layer can be provided.
When surveys are marked as anonymous, so that sensitive online survey data such as mail address, IP address, or geographical location data, cannot be seen in responses to online questionnaires, respondents will feel more at ease while providing their input.
Yet another method to collect sensitive data is by limiting access to surveys. Administrators to multi user accounts can limit the access to only respondents that need access. The access can be limited by teams, or by means of selecting individual surveys.
Finally, to collect sensitive data in online surveys, administrators can set up password rules to their accounts, and password changes can be needed at varying intervals. In addition, there can be the need for greater password complexity.
Collecting sensitive data in online surveys can be accomplished with the observance of the above mentioned security measures, to enable respondents to feel secure when they provide their answers regarding products or services.