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When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing..

We often get asked the question - which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more..

We are delighted to announce that SmartSurvey is shortlisted in two categories of the 2018 Celebrating Small Business Awards for the South West, hosted by the Federation of Small Businesses. We are..

If you are one of the many companies using online surveys to keep up with consumer trends, it’s important that you are aware of questionnaire fatigue and the different ways to prevent it. With the..

We are delighted to announce that SmartSurvey has been shortlisted in two categories of the British Small Business Awards 2017 - Online Business of the Year and Small Business of the Year.

Surveys have become a staple tool for obtaining data from a variety of audiences. To obtain actionable data and achieve your stated objectives, it is essential to design a good questionnaire...

A well-designed customer satisfaction survey can provide your organisation with essential insight that will help you compete in today’s competitive market. By listening and acting on feedback you..

Finding the right respondents for your online survey can be the key to successful research! However, it’s not that simple. Collecting data that will provide you with valuable feedback depends on a..