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The Best Survey Tools for Research

Creating and sending online surveys has never been easier. There are many great survey tools for research, ranging from free to paid plans. We are going to take a look at some of the best and highlight some of the advanced features and benefits they can provide for you…

That’s a Wrap – The Top 6 Online Survey Tips from 2016

We’re almost at the end of the year. To review some of the best bits of 2016, we have taken a look back at what you found most interesting. Here, we revisit some of your favourite blog posts and new feature updates the team at SmartSurvey have successfully rolled out over the past 12 months. Below, we have compiled a summary of the top 6 online survey tips from 2016…

How IKEA Increased Response Rates with SMS Surveys

IKEA use SMS Surveys IKEA is the world’s largest furniture retailer offering a wide range of well-designed, functional home furnishing products at affordable prices. They use SmartSurvey’s advanced survey software to engage with consumers in order to get instant feedback that they can act on to improve long-term customer satisfaction. We spoke with Alastair Ross, Customer Fulfilment Manager about how surveys have helped develop IKEA’s business strategy…

Feature Spotlight: Mobile Friendly Surveys

In this blog, we turn the spotlight on the features available when using mobile friendly surveys. We look at some powerful attributes the team at SmartSurvey has been updating and refining that will help you get the most out of your market research. Before we get started, ask yourself; Is the response rate on the surveys you are sending providing you with enough data? Is your ROI increasing in line to meet your objectives? Are you reaching your target audience in the most effective way? If not,...

Don’t be late to the mobile party: Benefits of Offline and SMS Surveys

Some people live by the expression ‘if you want something done, ask a busy person’? Life gets increasingly faster and we are constantly on the lookout for efficient ways to get more done during the day. Ofcom reports that Smartphones have overtaken laptops as the most popular device for getting online. This, coupled with the fact that texting is one of the most popular methods of communication, means it makes sense to send your survey invites by SMS. Read on to learn how Offline and SMS surveys...

Think ‘mobile’ when it comes to research

The modern day consumer is very engaged with their smartphone, it has become the main device for mobile research and communicating directly with brands, businesses, and friends. When we are in front of the television, walking down the high street, or even asleep, our mobile device is rarely out of arms reach. In fact, 53% of people now check their smartphone within 5 minutes of waking up. We have never depended on an electronic device so much!

Survey Distribution – The best methods

Survey Distribution – The best methods

Survey distribution tools allow you to easily reach your selected audience, ask a range of questions, analyse data in real-time and make quick, informed decisions. A process that could have taken months, can now be completed in a matter of hours.

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Mobile Responsive Surveys - Connect with your Audience Effectively

Thanks to increased connectivity and a continual development in mobile technology, most consumers now look to their smart phones and tablets to do business, stay social and shop whilst they are on the move. Mobile responsive surveys are fast and effective, have excellent response rates and create a personal interaction between you and your recipient. It is clear that mobile friendly services have a huge part to play in the delivery of online questionnaires and the gathering of data.