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When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing..

We often get asked the question - which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more..

If you are one of the many companies using online surveys to keep up with consumer trends, it’s important that you are aware of questionnaire fatigue and the different ways to prevent it. With the..

Today, more and more healthcare organisations, clinics, and GPs are conducting patient satisfaction surveys. User-friendly online surveys offer a simple way to collect information for finding gaps..

Customer satisfaction is essential for organisations to grow in today’s fast changing business environment. Gathering feedback via surveys can be a powerful management tool, so here we take an..

A well-designed customer satisfaction survey can provide your organisation with essential insight that will help you compete in today’s competitive market. By listening and acting on feedback you..

Political surveys and online polls have had a bumpy ride since Brexit. But heading into the General Election, the public’s attention is firmly on the polls! Politics can be as unpredictable as the..

If you want to keep up with trends in the market and stay one step ahead of the competition, then you need to be doing market research! It’s beneficial for any organisation to take a look to see..

Companies tend to thrive in business when they manage to achieve a consistent rate of happy customers. A customer satisfaction survey is the best tool at your disposal to measure what they like or..