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ranking questions

Survey Features – Powerful Tools for Your Team

In the words of Benjamin Franklin, ‘Time is Money’! Getting feedback from your customers is essential for businesses looking to make informed decisions. However, many people lead increasingly busy lives!  So we are going to look at how some new, time-saving, survey features will help you get the most out of your online questionnaires. Ask yourself – how can I engage with my customers in the most time efficient way? Have you ever wanted to collect feedback about a new product? Would you like to...

When to Use Ranking Questions and Rating Questions

Too many people use ranking questions and rating questions as if they are one and the same thing. This is quite a serious error, since they are very different. Understanding the difference will also allow you to better grasp when to use each type of question. Rating Questions With rating survey questions, a person is asked to compare two separate parts. Usually, they have to do this on a scale of one to 10, although others prefer one to five or actual terms (very important, important, somewhat...