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question piping

Survey Features – Powerful Tools for Your Team

In the words of Benjamin Franklin, ‘Time is Money’! Getting feedback from your customers is essential for businesses looking to make informed decisions. However, many people lead increasingly busy lives!  So we are going to look at how some new, time-saving, survey features will help you get the most out of your online questionnaires. Ask yourself – how can I engage with my customers in the most time efficient way? Have you ever wanted to collect feedback about a new product? Would you like to...

The Benefits of Using Question and Answer Piping

In order to truly understand the benefits of question and answer piping, you must first grasp what it is. Through question and answer piping, you can use the answer to a specific question and include that in any follow up questions later on in the survey. For instance, if you ask a respondent what their favourite drink is, you can design any further parts of the online questionnaire specifically to that drink. In other words, if the answer was “orange juice”, you could then ask what your...