<iframe src="//www.googletagmanager.com/ns.html?id=GTM-KC3JWW" height="0" width="0" style="display:none;visibility:hidden">

online surveys

Increase the volume of survey data you collect from respondents

Increase the volume of survey data you collect from respondents

Having worked hard to create your online survey, you will want to ensure the highest levels of audience engagement. A healthy response rate and a large volume of survey data will enable you to gain valuable insights and make data driven decisions to achieve your objectives. In this post we're exploring how you use a variety of different collection methods to improve data capture by engaging with your audience on the channels that are most relevant to them in a range of different scenarios. 

Read More

Running surveys: repeat value from deploying the same survey multiple times

Running surveys: repeat value from deploying the same survey multiple times

Attitudes can change rapidly. So, if you are using the data from your online survey findings to make key strategic decisions, it’s critical to ensure they accurately reflect the current views of your audience.

Read More

SmartSurvey Awarded High Performer for its Survey Software in UK Tech Report

SmartSurvey Awarded High Performer for its Survey Software in UK Tech Report

We are delighted to have achieved a ‘High Performer Summer 2019’ award under the survey software category in the State of the UK’s B2B Tech Scene Report published by Business Software and Services Review specialists G2 Crowd. The report also lists SmartSurvey among the UK’s best 100 rated B2B Tech companies. 

Read More

Surveys for Business: How to identify the one you need

Surveys for Business: How to identify the one you need

With a wide range of survey types and distribution channels to choose from, it can be a little overwhelming to know where to start. It can also be a challenge trying to identify the right mix to best meet the way your business operates, the audience you are trying to reach and the results you are hoping to achieve.  

Read More

Top Tips to Improve Your Online Survey Response Rates

Top Tips to Improve Your Online Survey Response Rates

Whether it’s market research to help with new product development, feedback from your customers to measure their satisfaction with your product or service; or wanting to know how your employees feel about your business – there can be many reasons why you might want to conduct a survey. However, if the volume and quality of your responses is not providing an acceptable survey response rate, it can be more difficult to draw any useful conclusions from your results and subsequently put any...

Read More

Tips on Collecting Sensitive Online Survey Data

When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing personal data of subjects residing in the EU, and it is essential to abide by the changes.

Online Survey Advice: Frequently Asked Questions

We regularly receive a range of support questions from both new and existing customers asking for survey advice. We are always happy to cover as much as we can but we thought it might be useful to highlight some of the most common questions we get asked. 

Results of the GDPR readiness survey

With 25 May and the General Data Protection Regulation getting ever-closer, we conducted a GDPR readiness survey to find out from our users if they were aware of some of the tools available from SmartSurvey to help them comply with the new data laws.

Student Research: A Guide To Achieving Better Research

A student research project is a big part of every student’s life and carrying out good research is an essential part of the process. If you have to complete a dissertation as part of your degree, then online survey software could be the tool you need to score top marks!

Surveys: Online vs Paper

We often get asked the question - which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more efficient, cost-effective way to collect data. However, if your target demographic is not receptive to online questionnaires what are your options?