<iframe src="//www.googletagmanager.com/ns.html?id=GTM-KC3JWW" height="0" width="0" style="display:none;visibility:hidden">

online surveys

Tips on Collecting Sensitive Online Survey Data

When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing personal data of subjects residing in the EU, and it is essential to abide by the changes.

Online Survey Advice: Frequently Asked Questions

We regularly receive a range of support questions from both new and existing customers asking for survey advice. We are always happy to cover as much as we can but we thought it might be useful to highlight some of the most common questions we get asked. 

Results of the GDPR readiness survey

With 25 May and the General Data Protection Regulation getting ever-closer, we conducted a GDPR readiness survey to find out from our users if they were aware of some of the tools available from SmartSurvey to help them comply with the new data laws.

Student Research: A Guide To Achieving Better Research

A student research project is a big part of every student’s life and carrying out good research is an essential part of the process. If you have to complete a dissertation as part of your degree, then online survey software could be the tool you need to score top marks!

Surveys: Online vs Paper

We often get asked the question - which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more efficient, cost-effective way to collect data. However, if your target demographic is not receptive to online questionnaires what are your options?

5 Online Survey New Year's Resolutions

It’s a great idea to make New Year's resolutions. There is no better time than the start of the year to take note of your business practices and spend some time evaluating what is driving success. We thought we would kick off the New Year with a look at how online surveys can help you collect the data you need to manage all business related tasks…

It’s Christmas Quiz Time - Do you Know Your Jingle Bells From Your Mistletoe?

You can capture any type of data you want with online surveys. But did you know that you can also have some seasonal fun by creating and circulating a Christmas Quiz for all your friends and colleagues to take part in? In the build-up to the big day, why not get everybody in the mood for the holidays by taking part in a bit of festive merriment?

5 Ways of preventing questionnaire fatigue

If you are one of the many companies using online surveys to keep up with consumer trends, it’s important that you are aware of questionnaire fatigue and the different ways to prevent it. With the number of surveys increasing every year, it is key to your success that you make sure you are not wasting your time or marketing budget on collecting data that’s irrelevant.

SmartSurvey achieves top ranking with Capterra

Seems that there is a lot of truth in the saying that ‘good things come in threes’! We are proud to announce that SmartSurvey has joined an elite group of products that are named in all three of Capterra’s popular survey software reports!

Importance of conducting Patient Satisfaction Surveys

Today, more and more healthcare organisations, clinics, and GPs are conducting patient satisfaction surveys. User-friendly online surveys offer a simple way to collect information for finding gaps in customer care and to understand how to improve services.