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online survey software

Tips on Collecting Sensitive Online Survey Data

When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing personal data of subjects residing in the EU, and it is essential to abide by the changes.

Digital Business of the Year winners at the South West FSB Awards

We are proud to announce that SmartSurvey has been named as 'Digital Business of the Year' at the ‘Celebrating Small Business Awards’ for the South West, hosted by the Federation of Small Businesses. We were delighted to be present at the final that took place at Somerset County Cricket Club, which was attended by all the finalists from the area.

Surveys: Online vs Paper

We often get asked the question - which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more efficient, cost-effective way to collect data. However, if your target demographic is not receptive to online questionnaires what are your options?

SmartSurvey shortlisted as finalists in the FSB Awards

We are delighted to announce that SmartSurvey is shortlisted in two categories of the 2018 Celebrating Small Business Awards for the South West, hosted by the Federation of Small Businesses. We are nominated for Digital Business of the Year and Family Business of the Year.

5 Online Survey New Year's Resolutions

It’s a great idea to make New Year's resolutions. There is no better time than the start of the year to take note of your business practices and spend some time evaluating what is driving success. We thought we would kick off the New Year with a look at how online surveys can help you collect the data you need to manage all business related tasks…

It’s Christmas Quiz Time - Do you Know Your Jingle Bells From Your Mistletoe?

You can capture any type of data you want with online surveys. But did you know that you can also have some seasonal fun by creating and circulating a Christmas Quiz for all your friends and colleagues to take part in? In the build-up to the big day, why not get everybody in the mood for the holidays by taking part in a bit of festive merriment?

SmartSurvey named in Top 10 Survey Solutions

GetApp recently published its quarterly ranking of the top survey solutions on the market and we are delighted to announce that SmartSurvey is named in the Top 10 of the best survey tools available.

5 Ways of preventing questionnaire fatigue

If you are one of the many companies using online surveys to keep up with consumer trends, it’s important that you are aware of questionnaire fatigue and the different ways to prevent it. With the number of surveys increasing every year, it is key to your success that you make sure you are not wasting your time or marketing budget on collecting data that’s irrelevant.

Importance of conducting Patient Satisfaction Surveys

Today, more and more healthcare organisations, clinics, and GPs are conducting patient satisfaction surveys. User-friendly online surveys offer a simple way to collect information for finding gaps in customer care and to understand how to improve services.

SmartSurvey shortlisted for British Small Business Awards

We are delighted to announce that SmartSurvey has been shortlisted in two categories of the British Small Business Awards 2017 - Online Business of the Year and Small Business of the Year.