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engaging surveys

5 Ways to Improve Your Customer Satisfaction Surveys

5 Ways to Improve Your Customer Satisfaction Surveys

If you’re looking to add something extra to your customer satisfaction surveys, then here are five tips for you that we’ve put together based on our own experiences and feedback received from our clients.

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Case Study: Effective Online Survey Solutions

Norfolk County Council, the local authority for the county of Norfolk, have chosen UK-based SmartSurvey to provide their online survey solutions. To operate effectively the Council, who provide a wide range of services to the public, continually gather feedback from both internal and external audiences. Internally, surveys are administered to support training & development as well as assisting with the implementation of new internal processes. Externally, the Council gathers data from a range...