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employee satisfaction surveys

How to boost performance through Employee Surveys

A happy, engaged workforce is the backbone of a successful business. By gathering real-time feedback via employee surveys and monitoring progress, you can measure employee engagement and gather real insight to improve your company performance & culture. Find out how to give your employees a voice that will help you drive positive change…

Measure Employee Loyalty by Creating an Employee Loyalty Survey

An employee loyalty survey is an essential tool for organisations to measure the extent of employee allegiance and to identify areas where improvements can be made. The success of every business lies with its employees. Use online surveys to increase employee productivity, engagement and retention rates …

Human Resources & Employee Satisfaction Surveys

Enabling the Human Resources (HR) department to gather honest feedback is a key part of gauging employee satisfaction. A happy workforce will not only increase retention rates but develop productivity and reduce the costs for recruitment. Online surveys can provide HR professionals with valuable insights that can help them get to grips with some of their main challenges. The use of online questionnaires provides a quick, anonymous option to regularly gather and then securely store confidential...

Visit us at Civil Service Live in London

We are attending Civil Service Live 2016 in London on Tuesday 12 and Wednesday 13 July! What is Civil Service Live? I hear you asking: An annual programme of learning events organised by the Cabinet Office, is the answer. And we will be there showcasing how to be more connected to your target audiences through online surveys. Read on to find out more about data storage, security, mobile responsiveness and multi-language features…

Case Study: Effective Online Survey Solutions

Norfolk County Council, the local authority for the county of Norfolk, have chosen UK-based SmartSurvey to provide their online survey solutions. To operate effectively the Council, who provide a wide range of services to the public, continually gather feedback from both internal and external audiences. Internally, surveys are administered to support training & development as well as assisting with the implementation of new internal processes. Externally, the Council gathers data from a range...

Listen to Your Workforce Through Employee Surveys

A great way to improve efficiency, performance, and satisfaction in the workplace, is by listening to your employees; one way that a business might opt to do this, is via employee surveys. Not only can you ask open and closed ended questions, but with multiple choice questions, you can also find out what most employees are thinking, with a simple answer. Find out what has to change Open ended questions, where you allow employees to add their own response, is a great way to find out what they...

Satisfaction Questionnaires

A customer is the most important entity in a business and their satisfaction plays an important role in promoting your business. Good services to customers are the lifeline in any business. With every customer who is satisfied, your business will likely win many more customers by either recommendations or referrals from the happy and satisfied customers. If you don't take good care of your customers your competitors certainly will. Before you compile a list of satisfaction questions you should...

The Importance of Using Employee Surveys within Small Businesses

If you want to improve staff morale and productivity, you should consider using employee satisfaction surveys for small businesses. Yes, it may seem like a tedious task to your staff, and some would even call it inaccurate and highly unproductive. However, research has shown that people want employee surveys for small businesses because it allows them to have a voice, even if it is an anonymous one.

The Importance of Anonymity in Employee Surveys

Among surveys conducted to yield data on diverse aspects of products, services etc., employee survey types are important as they establish the satisfaction of employees – the building blocks of a company. When a company strives to keep the level of employee satisfaction and relies on the employee survey method along with other measures, greater productiveness is achieved, which is instrumental in enhancing company profits. And vice versa, with dissatisfied employees, the benefits for a company...

Connect with Your Audience Through Satisfaction Surveys

Satisfaction surveys are the tools that enable businesses to connect with their audiences. The opportunities to connect with customers after having direct contact with them are the basis for obtaining valuable opinions and suggestions. To make connections more efficient, the survey goals should be identified. Companies should decide on the kind of information they want to obtain from such satisfaction surveys, and then adhere to that goal.