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email surveys

Increase the volume of survey data you collect from respondents

Increase the volume of survey data you collect from respondents

Having worked hard to create your online survey, you will want to ensure the highest levels of audience engagement. A healthy response rate and a large volume of survey data will enable you to gain valuable insights and make data driven decisions to achieve your objectives. In this post we're exploring how you use a variety of different collection methods to improve data capture by engaging with your audience on the channels that are most relevant to them in a range of different scenarios. 

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Identifying the best times to send your survey to maximise your engagement

Identifying the best times to send your survey to maximise your engagement

From your careful choice of survey to your detailed selection and crafting of questions; having taken the time to create a great survey, you will want to achieve the best possible responses to help maximise your survey’s success.  

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How to Improve Your Survey Email Response Rate

How to Improve Your Survey Email Response Rate

As a quick, low cost and convenient way to obtain feedback, email is still one of the most popular channels to distribute a survey. In this post we've put together some useful tips you can use to improve survey email response rates, and help you to achieve more of that all important feedback to help you make smarter decisions.

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Surveys for Business: How to identify the one you need

Surveys for Business: How to identify the one you need

With a wide range of survey types and distribution channels to choose from, it can be a little overwhelming to know where to start. It can also be a challenge trying to identify the right mix to best meet the way your business operates, the audience you are trying to reach and the results you are hoping to achieve.  

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5 Online Survey New Year's Resolutions

It’s a great idea to make New Year's resolutions. There is no better time than the start of the year to take note of your business practices and spend some time evaluating what is driving success. We thought we would kick off the New Year with a look at how online surveys can help you collect the data you need to manage all business related tasks…

5 proven benefits of Enterprise Survey Software

The benefits of Enterprise survey software are far-reaching. We understand that a powerful, integrated survey platform can benefit teams of any size, in any industry. Read on to find out how an Enterprise level account can help you and your team…

Customer Satisfaction Surveys - Why they are Important?

Many organisations are aware that customer satisfaction is the most important asset they have. However, gathering feedback from consumers on a regular basis is not always seen as a priority, sometimes because no one is quite sure how to do it. We take a closer look at how online surveys can help you to understand your customers and improve loyalty…

Think ‘mobile’ when it comes to research

The modern day consumer is very engaged with their smartphone, it has become the main device for mobile research and communicating directly with brands, businesses, and friends. When we are in front of the television, walking down the high street, or even asleep, our mobile device is rarely out of arms reach. In fact, 53% of people now check their smartphone within 5 minutes of waking up. We have never depended on an electronic device so much!

Avoid Spammy Subject Titles When Distributing Email Surveys

When you are sending out a email surveys via social media or email, you must avoid spammy subject titles. With spammy subject titles, your message will go straight to a spam box and will not even be seen by your respondents. In the worst case scenario, your email surveys may even get reported, which could lead to potential problems. There are three main tips to follow to ensure your email surveys will not end up in someone’s spam inbox or gets reported. These are: