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data protection

GDPR compliance for Data Collection

The General Data Protection Regulation (GDPR) triggers the most significant changes to EU data privacy regulation in two decades! It is essential for businesses and individuals to be prepared for greater control over how personal data is used and what this will mean for collecting data via online surveys. We have put together some essential, easy to follow information to help make sure you are GDPR compliant when conducting research…

How Anthony Nolan use SmartSurvey to securely gather accurate data

Anthony Nolan,  a charity that helps to save and improve the lives of people with blood cancer, use SmartSurvey to securely gather accurate data for review and prompt analysis. We spoke with Louise Nazir, Operations Business Manager at Anthony Nolan to find out how the charity uses online survey software…

Parkinson's UK join SmartSurvey

Parkinson’s UK joined SmartSurvey in January 2015 in order to manage their online survey needs. We spoke with Luis Perpetuo, Head of Involvement and Inclusion at Parkinson’s UK to find out how they use SmartSurvey to conduct internal research and to communicate with over 38,000 members of the organisation…

The Best Survey Tools for Research

Creating and sending online surveys has never been easier. There are many great survey tools for research, ranging from free to paid plans. We are going to take a look at some of the best and highlight some of the advanced features and benefits they can provide for you…

SmartSurvey Achieve Cyber Essentials Plus Certification

Cyber Security At SmartSurvey, we recognise the importance of secure surveys and protecting systems, networks and data in cyber space.  We are proud to announce that we are certified and fully compliant with the Cyber Essentials Plus Scheme. It is vital for organisations to protect themselves from online cyber threats and the Cyber Essentials scheme ensures SmartSurvey is 100% proactive with their approach to risk management. Find out more about cyber security certification and procedures we...

Privacy Shield – Keep Your Data Safe with a UK Survey Provider

You have probably heard that recently, the EU-U.S. Privacy Shield has been announced as a replacement for the Safe Harbor Agreement. However, it has emerged that the EU are still not happy with the final text of the agreement as it is “too complex … and therefore ineffective”, meaning that the agreement does not sufficiently protect EU citizens’ rights!

SmartSurvey Showcase Software at the British Embassy in Prague

It has been a busy time in the SmartSurvey office! The team were invited to visit the British Embassy in Prague to showcase our products at the British-Czech Smart Data conference. We also attended the Cotswold Life Business Awards lunch to accept an award we won, plus we announced that we were winners in the Corporate Vision 2016 Technology Awards for Best International SaaS Provider 2016 – UK. Phew – all in a week’s work! As you can see we are busy and, therefore, are looking for talented...

SmartSurvey Appointed a G-Cloud 8 Supplier

We are delighted to announce that we have been successful in our bid to supply online survey services through G-Cloud 8. The G-Cloud Framework, governed by The Crown Commercial Service (CCS), means that our services are more widely available among public sector organisations under the Software as a Service (SaaS) category. Read on to find out more...

Public Sector Surveys Case Study: Using Online Surveys for Public Consultation

HealthEast, the local name for Great Yarmouth and Waveney Clinical Commissioning Group (CCG), frequently carry out Public Sector surveys to gather feedback. HealthEast work in partnership with other organisations, such as local councils and the voluntary sector, to improve the health and well-being of the residents of Great Yarmouth and Waveney.

No need to worry about the Safe Harbour Ruling with SmartSurvey

Last October saw the Safe Harbour agreement ruled invalid by the European Court of Justice. Now the processing of data between the EU and the US no longer complies with EU data protection directives, meaning companies that previously complied with Safe Harbour can no longer automatically rely on the ruling. Asking the right questions of your hosting provider is vital to ensure you are compliant at every stage of the supply chain.