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comments box

The Benefits of Adding a Comments Box to Your Survey Design

Within your survey design, you should use the option of including a survey comment box. Some people would only add one at the end of the survey, but you can include them after each section, or even after each question. Do, however, make it clear that your respondents are under no obligation to enter anything in the survey comment box. The benefits are huge. Very often, people feel somewhat restricted by ranking and rating scales or multiple choice options. Sometimes they give an answer to a...