advanced survey features

What, you may ask, is behavioural economics? And how does it relate to online surveys? Behavioural economics (BE), in its most simple form, is the study of irrationality in decision-making. Classical economics pre-supposes that people will behave in a rational way when making purchasing or other financial decisions. In the real world, though, we know that this isn’t really true. Everyone is subject to conscious or unconscious biases that affect their decisions, and this can extend to responses...

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Popup surveys are a powerful feature available to our Enterprise users. As an organisation, you are the experts on what your customers are looking for and the service they expect to receive. But, it’s always useful to dig a bit deeper to find out a little more, and what’s better than getting opinion straight from the horse’s mouth? Popup surveys can help you find the answers that you are looking for! Read on to learn more about the benefits and how to set them up…

SmartSurvey just got a lot more connected – find out how we have updated our Zapier integration! SmartSurvey connects with 1,000+ apps on Zapier, including Salesforce, Office 365, Google Sheets, and Hubspot allowing you to automatically send information from survey responses to your other favourite business tools. With the Zapier and SmartSurvey integration, you can gain more insights and make the most of the information you collect.

It’s a great idea to make New Year's resolutions. There is no better time than the start of the year to take note of your business practices and spend some time evaluating what is driving success. We thought we would kick off the New Year with a look at how online surveys can help you collect the data you need to manage all business related tasks…

You can capture any type of data you want with online surveys. But did you know that you can also have some seasonal fun by creating and circulating a Christmas Quiz for all your friends and colleagues to take part in? In the build-up to the big day, why not get everybody in the mood for the holidays by taking part in a bit of festive merriment?

The benefits of Enterprise survey software are far-reaching. We understand that a powerful, integrated survey platform can benefit teams of any size, in any industry. Read on to find out how an Enterprise level account can help you and your team…

Seems that there is a lot of truth in the saying that ‘good things come in threes’! We are proud to announce that SmartSurvey has joined an elite group of products that are named in all three of Capterra’s popular survey software reports!

We are delighted to announce that SmartSurvey has been shortlisted in two categories of the British Small Business Awards 2017 - Online Business of the Year and Small Business of the Year.

Time is money, so the saying goes, and it should be used as productively as possible. So, sometimes it is useful to re-use surveys that you have spent hours creating. This guide shows you how to save a survey as a template to use again, maybe numerous times, or share with your work colleagues...

Protecting your brand identity in today’s digital world is of paramount importance, especially if you are engaging with customers and asking for their feedback. Consumers are savvy and something as simple as a bona fide branded domain can build trust and, in turn, increase response rates to your online surveys.