We are delighted to announce that we have been shortlisted as a finalist for the ‘Innovations in Customer Feedback’ and ‘Innovations in Collaboration & Internal Communication’ awards at this year’s ‘National Innovation Awards’, which will be judged by a panel of industry experts at the end of March.
Making it easier for clients to transform their customer and employee experiences
SmartSurvey have been working hard to make it easier for organisations’ internal teams to create, share, review, test, distribute and evaluate surveys. For those organisations looking to run internal employee engagement programmes this collaborative approach is invaluable, streamlining the entire feedback process.
With a wide range of distribution channels and a highly configurable solution, SmartSurvey is the choice of many businesses for their voice of the customer programmes. Our software enables any organisation to collect and analyse customer feedback throughout the customer journey, to drive consistent improvement in customer experience.
With continued work on native integrations, webhooks, APIs and data exporting SmartSurvey gives organisations the capabilities to seamlessly serve up data that can be ingested into multiple platforms, to drive internal action, power real time dashboards or deep dive statistical analysis.
The award shortlisting's are testament to these product advancements, and we are excited to see how these latest innovations will transform the way in which our clients can collect, interpret and use data insights to drive positive change within their businesses.
It’s also an achievement that is reflective of our organisation’s ongoing progression, a sentiment echoed by SmartSurvey’s CEO, Mo Naser:
“We are delighted to have received this recognition and to be in the finals for two national technology awards competing against technology vendors with revenue in the billions. It’s really pleasing to see SmartSurvey recognised against major players in both the Comms and CX sectors and further validates the capability of our platform and the hard work and dedication of our product, development and support teams. We have a number of exciting innovations on the roadmap for this year and we look forward to being able to help more businesses unlock the value in their internal and external data to make smarter decisions now and in the future.”
More details about the award categories and other finalists we are competing against can be found on the Directors’ Club Award Shortlisting page.
About the UK National Innovation Awards:
The UK National Innovation Awards® (the Nationals) were launched in 2016 by the UK Directors’ Club to recognise business technology innovations and their impact on customer experience, employee engagement, operations performance, product creation, and profitable growth.