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    SmartSurvey Named Category Leader for Survey Software with a User Score of 92%

    We’re thrilled to be recognised as a Category Leader* for the performance of our survey software, in a freshly published report from leading business software discovery platform specialists, GetApp. This latest achievement further builds on the success we’ve already had this year in winning a raft of accolades with online software review specialists including Crozdesk.com and G2 Crowd.  

    Great Performing Survey Software Supporting an Ever-Expanding Customer Base

    Based on user reviews of key performance indicators including ease of use, features, customer support and value for money, our survey software achieved an overall score of 92%, which puts us within the top 5 of all business apps reviewed under this year’s Category Leader group.  

    This latest recognition is testament to the popularity of our survey software, which has continued to grow in 2020, and recently passed 300,000 users. It also reflective of the work we’ve done over the last 12 months to further improve our solution and customer support.  

    On the software side, through the release of new UX/UI enhancements, as well as working to make our solution as low code as possible, we’ve made our survey platform, features and tools even easier for customers to use. Similarly, through the restructuring and strengthening of our frontline teams to develop a more customer centric approach throughout our business, we’ve further improved the quality of customer support we’re able to deliver.      

    For more information about GetApp’s Category Leader report and how we scored in each of the discipline areas, please visit:  

    https://www.getapp.com/customer-management-software/survey/category-leaders 

    About GetApp  

    GetApp is the premier online resource for businesses exploring Software as a Service (SaaS) products.  

    Buyers can easily compare software products side-by-side with GetApp’s free interactive tools and detailed product data. GetApp features research, insights, trends, and validated user reviews, giving buyers the tools, they need to make informed decisions for their organisation. GetApp is a Gartner company.  

    For more information, visit www.getapp.com

    *Disclaimer: Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates.  

    **Disclaimer: The Category Leaders badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. GetApp Category Leaders constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, GetApp or its affiliates. 

     

     

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    About Author

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    Phil Cleave

    Phil is part of the Content team at SmartSurvey and has over 20 years experience in the PR and Comms sector writing for Tech Companies.

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