We are delighted to have achieved a ‘High Performer Summer 2019’ award under the survey software category in the State of the UK’s B2B Tech Scene Report published by Business Software and Services Review specialists G2 Crowd. The report also lists SmartSurvey among the UK’s best 100 rated B2B Tech companies.
Strong performing online survey software
The Higher Performer award is only awarded to those companies whose solutions and support achieves consistently high user satisfaction scores. We were really pleased to have performed consistently well across all the key criteria areas that the survey software category is measured under, namely ease of use, quality of support and ease of set up.
As a leading UK-based online survey software provider that has successfully helped over 250,000+ customers worldwide with their survey requirements, we are especially pleased with the average score we’ve achieved for our support. At 96%, this performs well above the average for our category, which is 88%.
As a company that takes customer feedback and the quality of our customer service extremely seriously, this award recognition is hugely appreciated. And we will continue working to deliver even higher levels of quality going forward.
More information about how we performed can be found in the State of the UK’s B2B Tech Scene 2019 Summer Report link.
About the awarding company
G2 Crowd is one of the world’s largest online tech marketplaces that provides real-time unbiased software reviews in a variety of categories. Each month, it leverages more than 800K authenticated user reviews that are read by more than 3 million buyers. The company strives to provide businesses with the insights they need to identify better software solutions.