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With a wide range of survey types and distribution channels to choose from, it can be a little overwhelming to know where to start. It can also be a challenge trying to identify the right mix to..

Whether it’s market research to help with new product development, feedback from your customers to measure their satisfaction with your product or service; or wanting to know how your employees..

From the quality of your product or service and the strength of your marketing, sales and support teams, to customer happiness with your brand, there can be many factors, which influence your..

The “Friends and Family Test” (FFT) has played a vital role in gathering feedback for NHS organisations for several years. We’ve been proud to supply a number of NHS organisations with an online..

SMS is a survey distribution channel that often gets overlooked. Maybe because it can feel a little old-fashioned, with thoughts of old Nokia phones and so on, but in reality, it’s a powerful tool..

Given the findings of a recent Harvard Business Review study citing a 31% increase in productivity among happy employees - gauging staff morale and knowing what needs implementing to drive..

Software as a Service, also known as SaaS, has been a growing market for a long time now, and that growth shows no sign of slowing down (Which is good for us, because we’re a SaaS business).

That..