Last October saw the Safe Harbour agreement ruled invalid by the European Court of Justice. Now the processing of data between the EU and the US no longer complies with EU data protection directives, meaning companies that previously complied with Safe Harbour can no longer automatically rely on the ruling.
Asking the right questions of your hosting provider is vital to ensure you are compliant at every stage of the supply chain.
How does the Safe Harbour ruling affect you?
For you and your business, you need assurance that none of your customers’ data is being transferred outside of the EEA. Storing your personal data on servers in Europe is not necessarily the solution. The main piece of information you need from your supplier is where will your data be accessed from. Save yourself any worry by keeping your data on UK soil. If your data is processed in the UK, by a certified provider, you will never have to be concerned about the new regulations.
Does my online survey software comply?
If you use online survey/questionnaire software and are based in the UK, you must now prove that every location your data is transferred to complies with the level of regulation equivalent to or superior to EU standards.
How can I do this?
The best way to achieve this is to keep your data in the EEA, or the UK. The UK already has some of the most rigorous data protection rules in the world in place.
SmartSurvey is registered under the Data Protection Act and therefore has no Safe Harbour issues.
The data collected is owned by 'you' the user. With SmartSurvey your data:
- is stored in the UK
- is backed up in the UK
The SmartSurvey Guarantee - your data never leaves the EU
We promise that your data will only be stored and backed up on servers based in the UK. The team at SmartSurvey are located in the UK, so when you speak to us, you are speaking with someone in the UK.
Contact us with any questions
If you would like to know more about the Safe Harbour ruling and our data protection methods please contact our support team at 0800 0937 822 (Free UK number) or by emailing firstname.lastname@example.org