<iframe src="//www.googletagmanager.com/ns.html?id=GTM-KC3JWW" height="0" width="0" style="display:none;visibility:hidden">


    Filter by month
    Filter by Category

    Five Secrets to a Successful Online Survey

    Whether you run a small and growing business or a part of a large enterprise, the increase of online surveys has had proven success for both avenues. A successful online survey will help increase business growth and aid you towards improvements of current systems.

    The first secret to building your own successful online survey is to have the best online survey software. The features offered to you must include things such as design, detailed reports, templates, questions; skip logic and support for all languages. All this will aid you in achieving the best possible results and conclusions. Despite not being completely essential, but may improve responses due to the aesthetics; will be a feature to customise your page. This will you allow you to insert photos, customise each page, add password protection and set your logo on each page. This will be beneficial if your research and questions can be linked to a picture or a potential sale or incentive.

    Now in order to have a successful online survey, you should allow the respondents to answer the questions anonymously. This will aid your final results as people will tend to be more honest if their opinion is not attached to their name. This will allow them to talk freely and openly. Your survey will lose participants by asking for personal information as some will not want to fill this out. A successful online survey will always boast anonymity and simplicity.

    The task of asking questions that actually relate back to what your research entails, and finding a way to achieve these answers is harder than it may seem. All questions must address the issue you have, whether it is about customer satisfaction, about a product, targeted to employees or simply finding out people’s opinions, you must have a format of questions that will achieve these results. Only then will you achieve a successful online survey!

    Involvement is a major factor in achieving a successful online survey. The participant will feel more involved in your survey if you supply a text box next to the multiple choice and rating questions. This way, if they feel the simple tick box is not enough to express their views; they have the option to tell you about it supplying you with more accurate results.

    The final secret for the successfulness of an online survey is that you obtain thorough and relevant reports from the chosen software you have completed your survey with. In your survey you may need to include the simply questions extracting data such as, location, age and gender of participants. This will allow your report to collate the information accordingly, showing you all results and allowing you to pigeon hole various audiences from geographical locations.

    To be frank, a successful online survey is one that will provide you with the most responses and opinions. The latest software will allow you to target wider audiences along with homing in on specifics, along with creating the results right there for you.

    A Short Guide to Making an Online Questionnaire
    Improve Services by Conducting Customer Satisfaction Surveys

    About Author

    Default Author Image
    Phil Cleave

    Phil is part of the Content team at SmartSurvey and has over 20 years experience in the PR and Comms sector writing for Tech Companies.

    Related Posts
    Triple-Award Shortlisting for International SaaS Award Finals
    Triple-Award Shortlisting for International SaaS Award Finals
    Keeping pace with changing market perceptions
    Keeping pace with changing market perceptions
    Best Practices to Gain More Value From Your Customer Experience Survey
    Best Practices to Gain More Value From Your Customer Experience Survey


    Subscribe To Blog

    Subscribe to Email Updates