When conducting surveys, it’s sometimes necessary to collect sensitive online survey data. The new General Data Protection Regulations (GDPR) will enforce specific requirements for processing personal data of subjects residing in the EU, and it is essential to abide by the changes.
We often get asked the question – which is more effective, online or paper surveys? In the current eco-friendly climate, you might immediately jump to the assumption that online surveys are a more efficient, cost-effective way to collect data. However, if your target demographic is not receptive to online questionnaires what are your options?
You can capture any type of data you want with online surveys. But did you know that you can also have some seasonal fun by creating and circulating a Christmas Quiz for all your friends and colleagues to take part in? In the build-up to the big day, why not get everybody in the mood for the holidays by taking part in a bit of festive merriment?
If you are one of the many companies using online surveys to keep up with consumer trends, it’s important that you are aware of questionnaire fatigue and the different ways to prevent it. With the number of surveys increasing every year, it is key to your success that you make sure you are not wasting your time or marketing budget on collecting data that’s irrelevant.
Surveys have become a staple tool for obtaining data from a variety of audiences. To obtain actionable data and achieve your stated objectives, it is essential to design a good questionnaire. Designing a survey is an art and requires practice, but by following some simple rules you can collect useful data without encountering some of the common pitfalls of survey design.
Time is money, so the saying goes, and it should be used as productively as possible. So, sometimes it is useful to re-use surveys that you have spent hours creating. This guide shows you how to save a survey as a template to use again, maybe numerous times, or share with your work colleagues…
A well-designed customer satisfaction survey can provide your organisation with essential insight that will help you compete in today’s competitive market. By listening and acting on feedback you can improve your customer UX which will increase referrals and keep consumers coming back for more.