What Is An Online Questionnaire?

An online questionnaire often appears on web pages whilst people are surfing the internet. Nowadays, people are very used to being asked to fill in a questionnaire while they are online, browsing for products or services. It’s generally quick and easy to fill in contact details whilst you are online so that you can be sent relevant material related to what you were searching for. Let’s face it, sending useful information to engaged, targeted customers is a technique that modern day marketers should not miss!

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5 Top Tips for Creating Safer Online Surveys

February 7 is ‘Safer Internet Day’, celebrated in hundreds of countries worldwide. The day highlights positive uses of technology and encourages everybody to create a better and safer online community, we have some suggestions for creating safer online surveys.

To support ‘Safer Internet Day’ we have put together 5 Top Tips for creating safe online surveys. (more…)

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Christmas Quiz: The Results – Were you a Holiday Quiz Hotshot?

It’s a wrap!  Christmas is over for another year. It’s time to take down the decorations and say goodbye to any leftover mince pies. Hopefully, you celebrated the festive season in great style and found time to take part in our holiday quiz. If so, the results are in – read on to find out if you were in the top 10% or more of a Christmas Muppet?…

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It’s Christmas Quiz Time – Do you Know Your Jingle Bells From Your Mistletoe?

You can capture any type of data you want with online surveys. But did you know that you can also have some seasonal fun by creating and circulating a Christmas Quiz for all your friends and colleagues to take part in? In the build-up to the big day, why not get everybody in the mood for the holidays by taking part in a bit of festive merriment?

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SmartSurvey Achieve Cyber Essentials Plus Certification

Secure Surveys
Cyber Security

At SmartSurvey, we recognise the importance of secure surveys and protecting systems, networks and data in cyber space.  We are proud to announce that we are certified and fully compliant with the Cyber Essentials Plus Scheme. It is vital for organisations to protect themselves from online cyber threats and the Cyber Essentials scheme ensures SmartSurvey is 100% proactive with their approach to risk management. Find out more about cyber security certification and procedures we have in place…

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The Importance of Keeping Survey Responses Confidential

When conducting online surveys, confidentiality is always an important consideration. Online survey responses must be kept confidential and within the parameters of The Data Protection Act. Reassuring respondents, who are participating in your surveys, that the information they are giving will remain confidential is of the utmost importance and setting their minds at rest about this will improve your survey response rates.

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The Benefits of Using Quality Consumer Panels for Online Research

Businesses have to use all the tools at their disposal to ensure customers are happy with the product and service they receive. Although online research and quality consumer panels have some shortcomings, the benefits generally outweigh the downsides. It is important to understand the drawbacks, so to help, we have put together this Guide to Consumer Panels to help you to better determine whether it is the right tool for your needs…

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SmartSurvey Software Helping to Service the Coffee Industry

SmartSurvey software

Espresso Service, an independent national coffee equipment company, provides nationwide maintenance and breakdown coverage for most types of coffee machines. Their aim is to enable vendors to serve the perfect cup of coffee. Read on to find out how SmartSurvey software helps them gather customer feedback in order to streamline services and keep the coffee pouring!

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