That’s a Wrap – The Top 6 Online Survey Tips from 2016

We’re almost at the end of the year. To review some of the best bits of 2016, we have taken a look back at what you found most interesting. Here, we revisit some of your favourite blog posts and new feature updates the team at SmartSurvey have successfully rolled out over the past 12 months. Below, we have compiled a summary of the top 6 online survey tips from 2016…

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Visit us at Civil Service Live in London

We are attending Civil Service Live 2016 in London on Tuesday 12 and Wednesday 13 July!

What is Civil Service Live? I hear you asking: An annual programme of learning events organised by the Cabinet Office, is the answer. And we will be there showcasing how to be more connected to your target audiences through online surveys. Read on to find out more about data storage, security, mobile responsiveness and multi-language features…

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How to get the Right Survey Audience for your Online Questionnaire

Do you need to reach a specific survey audience, but don’t have the people in your address book? Would guaranteed responses help you with your research? You’ve spent time and resources on designing a state-of-the-art survey, but your efforts will be wasted unless you get the number of respondents needed to meet the survey objectives. Read on to find out how to get targeted audiences to take part in your survey…

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How IKEA Increased Response Rates with SMS Surveys

IKEA
IKEA use SMS Surveys

IKEA is the world’s largest furniture retailer offering a wide range of well-designed, functional home furnishing products at affordable prices. They use SmartSurvey’s advanced survey software to engage with consumers in order to get instant feedback that they can act on to improve long-term customer satisfaction. We spoke with Alastair Ross, Customer Fulfilment Manager about how surveys have helped develop IKEA’s business strategy…
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