New Features for Summer 2018

Now the GDPR era is well and truly upon us, we wanted to highlight some of the new features we’ve recently added to SmartSurvey and give you a quick run-down of what they are, why we’ve added them, and how they’ve been implemented.

Two-Factor Authentication

It’s likely you’re familiar with this method of adding an extra layer of security to accounts because more and more companies and services are offering (and in some cases insisting on) it. It requires users wishing to log in to confirm their identity by providing a code supplied by a second, pre-defined device in addition to the usual username and password.
We wanted to ensure that our users were offered this as part of our ongoing commitment to account security, and so this feature is now available to all SmartSurvey users. We’re supporting the popular third-party authorisation apps Google Authenticator and Authy, so any user with a smartphone can make use of this feature, and certainly if your surveys contain personal data, then we recommend that you do.

Users with Enterprise accounts can also set up authentication via SMS text messaging.

For more information on setting up, check out the knowledgebase.

Password Policies

Another feature to improve account security is that Master users of enterprise accounts can now define policies that all the passwords created by users to access that SmartSurvey account need to comply with. While, naturally, we’d like to think that we trust our co-workers not to be creating easily-guessed passwords, it’s good to be able to say to your managers that you know for a fact that they can’t.

To give this feature maximum flexibility, in addition to a simple setup where the master user can simply define that the password must contain at least one special character, number, uppercase or lowercase character, the rules can alternately be defined via regex (short for “Regular Expressions”) patterns. This means that organisations that insist on highly complex passwords can extend that policy to their SmartSurvey account.

In addition to rules on complexity, you can create rules for expiration as well.

Again, you can find a detailed guide on how to use this feature on the knowledgebase.

Dynamic Preview

The surveys that our users create on SmartSurvey has always been dynamic and able to display properly on a variety of devices, but a wise survey creator should always double check that everything is displaying correctly. Previously, doing this meant having a selection of testing devices to hand.
The new preview feature makes such measures unnecessary as you can now instantly switch the survey between PC, tablet, and phone formats, so you can check them all from the comfort of the device where you’re creating the survey.

Looking Forward

We’re constantly working on new features and you shouldn’t have to wait too long before our next release, but in the meantime, we’d love to hear your suggestions and ideas for new features.

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