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Top Tips to Improve Your Online Survey Response Rates

Top Tips to Improve Your Online Survey Response Rates

Whether it’s market research to help with new product development, feedback from your customers to measure their satisfaction with your product or service; or wanting to know how your employees feel about your business – there can be many reasons why you might want to conduct a survey. However, if the volume and quality of your responses is not providing an acceptable survey response rate, it can be more difficult to draw any useful conclusions from your results and subsequently put any...

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How Employee Engagement Surveys Help Create Greater Business Success

How Employee Engagement Surveys Help Create Greater Business Success

From the quality of your product or service and the strength of your marketing, sales and support teams, to customer happiness with your brand, there can be many factors, which influence your ongoing business success. Similarly, your employees’ happiness and motivation are equally important, yet don’t often get the same level of attention.

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Changes coming to NHS Friends and Family Tests.

Changes coming to NHS Friends and Family Tests.

The “Friends and Family Test” (FFT) has played a vital role in gathering feedback for NHS organisations for several years. We’ve been proud to supply a number of NHS organisations with an online solution for their FFT surveys, so of course, it’s a field we pay close attention to.

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