The “My Surveys” page is one of the most important parts of the SmartSurvey App, as it’s a key hub page for each user. It’s therefore important that this page works as well as it can, which is why we’ve been running a beta test of a new layout over the last few months. The results of that testing phase have now been rolled out to all users, in the form of a brand new “My Surveys” page, designed to make it even easier and faster for you to manage, sort, and edit your surveys. Here’s a run-down...

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The next time you log in to the SmartSurvey app, you’re going to notice a bit of a new feel to some familiar areas. That's because today, we’ve rolled out new designs for the Dashboard and Support Tickets pages, and replaced the old “Latest Updates” area with a “What’s New” section. Read on for an explanation of these updates.

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More and more businesses and organisations are using analytics data driven approaches to understand how their customers interact with their products.  The data gathered from how people use your app is important, but it may not be the full picture.  The capabilities of this new field are wide-ranging, and the applications exciting, to the point where some have suggested that older methods like traditional online surveys are obsolete. This overlooks both the limitations of a machine learning...

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