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SmartSurvey shortlisted as finalist for Digital Business of the Year!

We are delighted to announce that we have been shortlisted as a finalist in the 2017 Gloucestershire Business Awards, one of the most prestigious events in the calendar and we are proud to be in the running for the Digital Business of the Year award!

How to implement a Customer Satisfaction Survey

Customer satisfaction is essential for organisations to grow in today’s fast changing business environment. Gathering feedback via surveys can be a powerful management tool, so here we take an in-depth look at how to implement a customer satisfaction survey.