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How to boost performance through Employee Surveys

A happy, engaged workforce is the backbone of a successful business. By gathering real-time feedback via employee surveys and monitoring progress, you can measure employee engagement and gather real insight to improve your company performance & culture. Find out how to give your employees a voice that will help you drive positive change…

The Value of Market Research

If you want to keep up with trends in the market and stay one step ahead of the competition, then you need to be doing market research! It’s beneficial for any organisation to take a look to see what will drive success and a good place to start is to assess the value of market research. A well-designed online survey is the best method of learning what you are doing well and how you can improve it. Find out more about how to conduct successful market research…

How Anthony Nolan use SmartSurvey to securely gather accurate data

Anthony Nolan,  a charity that helps to save and improve the lives of people with blood cancer, use SmartSurvey to securely gather accurate data for review and prompt analysis. We spoke with Louise Nazir, Operations Business Manager at Anthony Nolan to find out how the charity uses online survey software…

Customer Satisfaction Surveys - Why they are Important?

Many organisations are aware that customer satisfaction is the most important asset they have. However, gathering feedback from consumers on a regular basis is not always seen as a priority, sometimes because no one is quite sure how to do it. We take a closer look at how online surveys can help you to understand your customers and improve loyalty…

Parkinson's UK join SmartSurvey

Parkinson’s UK joined SmartSurvey in January 2015 in order to manage their online survey needs. We spoke with Luis Perpetuo, Head of Involvement and Inclusion at Parkinson’s UK to find out how they use SmartSurvey to conduct internal research and to communicate with over 38,000 members of the organisation…

5 Tips for an Effective Online Questionnaire

The benefits of an effective online questionnaire are far reaching. They are cost-efficient, have a wide reach and can offer fast results. And, with current advanced reporting tools, you can quickly spot trends in the market and develop a business strategy in line with your research.  But, questionnaires are only as effective as the questions asked, so it is important to spend some time designing the right type of surveys…