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Looking for an Alternative to FluidSurveys?

FluidSurveys services have been terminated and customers have been asked to move over to SurveyMonkey. We are going to look at the reasons you may wish to find a viable alternative FluidSurveys…

SmartSurvey Achieve Cyber Essentials Plus Certification

Cyber Security At SmartSurvey, we recognise the importance of secure surveys and protecting systems, networks and data in cyber space.  We are proud to announce that we are certified and fully compliant with the Cyber Essentials Plus Scheme. It is vital for organisations to protect themselves from online cyber threats and the Cyber Essentials scheme ensures SmartSurvey is 100% proactive with their approach to risk management. Find out more about cyber security certification and procedures we...

We’re Hiring a Web & Graphic Designer

Business is brisk and we are looking for a talented Graphic Designer to join our in-house design team in Tewkesbury. Since launching in 2010, SmartSurvey has come a long way and we have some exciting plans for the future. We are growing fast and have a real need for someone who has a passion for design. Read on to find out more about the role…

The Importance of Keeping Survey Responses Confidential

When conducting online surveys, confidentiality is always an important consideration. Online survey responses must be kept confidential and within the parameters of The Data Protection Act. Reassuring respondents, who are participating in your surveys, that the information they are giving will remain confidential is of the utmost importance and setting their minds at rest about this will improve your survey response rates.

Smartest Types of Online Forms

SmartSurvey is not just for generating online surveys, you can create useful online forms as well that will help you collect essential information for your business. Forms enable the efficient and accurate collection of relevant information required to allow you to make smart decisions and manage business related tasks. Read on to find out more about what types of online forms you can create and how to set them up in a few simple steps…

Recognising the Difference Between Rating and Ranking Questions

Many people struggle to understand the distinct difference between rating questions and ranking questions in online surveys, yet it is vital that you know how to tell them apart in order to conduct proper research. In this blog post, we’ll look at the pros and cons of each question and the best use of them in your online surveys…