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20 Apr

Getting the most out of survey features data collection tool Free Online Surveys Online Questionnaire Online Survey Software Questionnaire Software Questionnaire Tool SmartSurvey survey tool

SmartSurvey change of Company Name

If you are already a client or supplier of SmartSurvey, you may have received an email from us letting you know that we have officially changed the company name from Smartline International Limited..

Phil Cleave
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20 Apr

Default Answers Getting the most out of survey features Online Questionnaire online questions Online Survey Software Page Randomisation Questionnaire Software Questionnaire Tool survey tool

Features Spotlight: Default Answers & Page Randomisation

In our latest Feature Spotlight, we focus our attention on Default Answers and Page Randomisation, new advanced features that the team at SmartSurvey have been working on. Read on for more..

Phil Cleave
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19 Apr

SmartSurvey case studies Customer Satisfaction Survey Online Forms Online Questionnaire Online Survey Software questionnaire Survey

Case Study: Using Online Forms for Consistent, Accurate Data Capture

Glover Stanbury, a firm of Chartered Accountants based in Barnstaple in Devon, utilise effective internal practices within their business to ensure they can reduce survey cost, go the “extra mile”..

Phil Cleave
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14 Apr

Getting the most out of survey features Using surveys for customer satisfaction Customer Satisfaction Survey Analysing survey data for insights Net Promoter Score NPS Online Survey Software survey tool

Net Promoter Score Survey - how can I use it?

Last year we rolled out an update to SmartSurvey to add the functionality to quickly create surveys using the Net Promoter Score survey question. We thought it might be a good time to revisit the..

Phil Cleave
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12 Apr

employee satisfaction surveys engaging surveys SmartSurvey case studies case study Customer Satisfaction Survey Online Questionnaire Online Survey Software Online Surveys public sector survey questionnaire Questionnaire Tool Surveys

Case Study: Effective Online Survey Solutions

Norfolk County Council, the local authority for the county of Norfolk, have chosen UK-based SmartSurvey to provide their online survey solutions. To operate effectively the Council, who provide a..

Phil Cleave
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07 Apr

email surveys market research mobile research Getting the most out of survey features moblie responsive Survey distribution and collection Send by SMS

Think ‘mobile’ when it comes to research

The modern day consumer is very engaged with their smartphone, it has become the main device for mobile research and communicating directly with brands, businesses, and friends. When we are in front..

Phil Cleave
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05 Apr

SmartSurvey case studies Customer Satisfaction Survey Data Protection Online Survey Software Using surveys for patient satisfaction public sector survey questionnaire Questionnaire Tool Survey survey tool Surveys

Public Sector Surveys Case Study: Using Online Surveys for Public Consultation

HealthEast, the local name for Great Yarmouth and Waveney Clinical Commissioning Group (CCG), frequently carry out Public Sector surveys to gather feedback. HealthEast work in partnership with other..

Phil Cleave

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