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The hospitality and travel industry rely mainly on customer satisfaction reviews and reputation for securing business. With the growth of social media and online communities, consumers will quite..

Thanks to increased connectivity and a continual development in mobile technology, most consumers now look to their smart phones and tablets to do business, stay social and shop whilst they are on..

The increase of online services has enabled 24/7 ‘on the go’ access to both businesses and consumers. These additional services present new options for brands to engage with consumers by using..

Last October saw the Safe Harbour agreement ruled invalid by the European Court of Justice. Now the processing of data between the EU and the US no longer complies with EU data protection..