February 7 is ‘Safer Internet Day’, celebrated in hundreds of countries worldwide. The day highlights positive uses of technology and encourages everybody to create a better and safer online community, we have some suggestions for creating safer online surveys.
To support ‘Safer Internet Day’ we have put together 5 Top Tips for creating safe online surveys.
- Use an Accredited Supplier – Look for online survey providers who are ISO/IEC 27001 Information Security Management accredited, who back up data on ISO certified UK servers and are members of the Market Research Society (MRS). Public sector or government projects should look for approved G-cloud suppliers.
- Store Data Securely – The General Data Protection Regulation (GDPR), intended to strengthen and unify data protection, will be implemented on 25th May 2018 and organisations must ensure that they are compliant. Make sure your survey supplier is conforming to European personal data requirements and enables SSL encryption on any of your surveys to protect sensitive information online.
- Privacy for Survey Responses – When creating a survey you can choose to make responses anonymous. This can encourage honest feedback and leaves respondents feeling safe in the knowledge that the information cannot be traced back to them.
- Create Strong Passwords – Make all your passwords unique using a combination of words, numbers, symbols, and both upper- and lower-case letters. Companies are advised to put a mandatory password policy in place to enhance computer security, encourage staff to create passwords that are strong and to change them on a regular basis.
- Complied Consent – It is recommended that all marketing campaigns are permission-based, with a clear explanation of what a person's details will be used for. Provide a simple way for users to opt out of marketing messages and have a system in place for dealing with complaints.
Safer Online Surveys - Celebrate Safer Internet Day
SmartSurvey, a UK-based provider of digital survey solutions, is committed to protect and respect your privacy.
Whether you go online to communicate for business or pleasure, to carry out academic research, for keeping up-to-date with news and events or for entertainment, ‘Safer Internet Day’ is a chance to share the amazing things the internet has to offer.
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Join the conversation at #SID2017 – get trending in support for Safer Internet Day! Get involved, play your part!