5 proven benefits of Enterprise Survey Software

The benefits of Enterprise survey software are far-reaching. We understand that a powerful, integrated survey platform can benefit teams of any size, in any industry. Read on to find out how an Enterprise level account can help you and your team…

Ask yourself, what would help your team achieve better results? What features would improve your productivity and customer satisfaction? We did a bit of research of our own and put together a list of the top 5 benefits an Enterprise account provides:

  1. Advanced Features – Powerful features for teams to create surveys to suit their needs
  2. User Management – Scalable to suit teams of all sizes
  3. Branding – A fully branded experience from start to finish
  4. Reach – Send surveys across a variety of platforms to engage with users anywhere
  5. Reporting – Slice and dice your data for detailed, segmented analysis

The Smart Choice

What exactly does it mean for your organisation to have a SmartSurvey Enterprise account? How can you make optimum use of the benefits?

Imagine exceeding your targets every quarter, improving customer satisfaction month on month or constantly achieving better conversion rates! Let’s look at a couple of the features that could help you achieve all that….

  • Advanced Email Triggers – Send automated email messages upon completion of a survey/form that are timely, personalised and relevant to the person you are sending them to.
  • Page Randomisation – Sort and flip your survey pages, to randomise the order they appear. This will help minimise the risk of survey bias and, therefore, improve the quality of your survey results.
  • Customise Language – Give your audience the choice of which language to complete their survey in. All languages are supported, including Welsh, Arabic, and Chinese.
  • Send by SMS – Deliver a branded browsing experience, consistent across a range of devices. Check on the status of your invites; track open rates, views, failures, and opt-outs.

 

Enterprise Survey Software

 

Find out more about Enterprise Survey Software

We spoke with Norfolk County Council who have chosen a SmartSurvey Enterprise Account, as they had to have a UK based survey provider who is fully compliant with the latest UK & EU Data Protection laws…

“We needed an online survey solution that could not only support our on-going data collection & measurement requirements but also guarantee that all data would be safeguarded.” (Information and Business Support Officer, Norfolk CC)

Read this case study to find out how an Enterprise account benefited their team and provided efficient cross-department collaboration.

Why SmartSurvey?

SmartSurvey’s Enterprise platform is built for teams and provides flexibility throughout entire organisations.  It is built to be adaptable to meet the various needs of the user but robust enough to manage large amounts of respondent’s data. With advanced features, fully flexible template branding and extensive reporting functionality, Enterprise helps teams deliver!

Continued, personalised support

SmartSurvey never tires of providing new ways to help customers achieve their goals. Norfolk County Council sent us some great customer feedback that we are proud to highlight here…

“Since we signed up, SmartSurvey has provided valuable training, constant account support and regular advice to improve and enhance our current surveys. New feature releases mean we constantly develop our questionnaires”.

Want to learn more?

Our team is ready to help you on your journey to get the most from your research in order to improve productivity and customer satisfaction. If you want to discuss your Enterprise survey software requirements and how our services can benefit you, please contact us or fill out this Enterprise enquiry form and tell us what you need.

Find out more about Enterprise

ENQUIRE HERE

Leave a Reply

Your email address will not be published. Required fields are marked *