At SmartSurvey, we are focused on delivering advanced features, such as Email Triggers, to help you and your team conduct effective research. If you have visited our website in the last 12 months, you have probably seen some big changes. If not we thought you might like to hear about some of the new features we have been busy working on in order to deliver a great customer experience.
Product research surveys are essential if you want to collect feedback about your products from key stakeholders. The data captured from surveys will help you to shape future product design, improve your current offerings and ultimately deliver a product that brings true value to your customers. Honest customer feedback is also your most relevant endorsement of your current offering, it can, however, be the first indicator that something needs to change.
Survey data analysis can help give you a better understanding of the decisions your customers make and increase the success of long-term business planning. By delving deeper into the data you collect via questionnaires you can gain better insight, which in turn will lead to better decision making.
Successful surveys are the key to understanding what an audience is thinking. The insight gained from an online survey can instantly empower a range of significant decisions. Research can influence changes to business strategy, product development, employee engagement policy and add weight to medical study and analysis. You might fully understand the benefits that well designed research can have and want to begin right away, but what is the best way to get started?
In the words of Benjamin Franklin, ‘Time is Money’! Getting feedback from your customers is essential for businesses looking to make informed decisions. However, many people lead increasingly busy lives! So we are going to look at how some new, time-saving, survey features will help you get the most out of your online questionnaires.
Ask yourself – how can I engage with my customers in the most time efficient way?
- Have you ever wanted to collect feedback about a new product?
- Would you like to know about your customer preferences?
Online surveys are a valuable tool to help you pinpoint consumer desires and to understand their behaviour. But it’s crucial to ask the right questions in order to get results that help you understand your audience better.
At SmartSurvey, we are focused on delivering advanced survey features to help you and your team conduct effective research. We thought you might like to hear about some of the new features we have been busy working on. (more…)
Online Event surveys can provide essential feedback for those organising events. Live events, spanning a range of industries specialising in conferences, seminars, workshops, trade fairs and exhibitions, offer great networking opportunities. With so many new events being added to the calendar, Event Managers must do their best to ensure each meetup, conference, seminar or launch event is the best that it can be. (more…)
We regularly receive a range of support questions from both new and existing customers who would like survey advice. We are always happy to cover as much as we can but thought it might be useful to highlight some of the most common questions we get asked. If you have a question or want survey advice from one of our team, please feel free to contact us anytime. In the meantime we hope the following frequently asked survey related questions are useful. (more…)