With the development of the globalisation process, it is becoming increasingly important for companies to be able to capture the feedback offered by customers from different geographic regions, because of the diversity of languages available which impedes the comprehension by respondents of survey questions they are invited to answer. English has become the most dominating language in international communications and business. But when feedback is collected from different geographic regions, there are more advanced online survey software solutions which have multiple language survey capabilities. Some software solutions are even equipped with question libraries containing ready questions, with questions available on a diversity of topics and in all languages.
Online surveys can be designed with multiple languages associated with them, with the aid of appropriate online survey software. Thus a survey becomes a multiple language survey. When a multiple language survey is created, its authors can determine the default language for the specific survey. With the aid of the online survey software, survey creators can generate custom URL which can lead users to begin a survey in a specified language. (more…)