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Increase the volume of survey data you collect from respondents

Increase the volume of survey data you collect from respondents

Having worked hard to create your online survey, you will want to ensure the highest levels of audience engagement. A healthy response rate and a large volume of survey data will enable you to gain valuable insights and make data driven decisions to achieve your objectives. In this post we're exploring how you use a variety of different collection methods to improve data capture by engaging with your audience on the channels that are most relevant to them in a range of different scenarios. 

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Running surveys: repeat value from deploying the same survey multiple times

Running surveys: repeat value from deploying the same survey multiple times

Attitudes can change rapidly. So, if you are using the data from your online survey findings to make key strategic decisions, it’s critical to ensure they accurately reflect the current views of your audience.

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SmartSurvey App Development Update

SmartSurvey App Development Update

You may have noticed we’ve recently made a number of updates to the SmartSurvey App.

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Identifying the best times to send your survey to maximise your engagement

Identifying the best times to send your survey to maximise your engagement

From your careful choice of survey to your detailed selection and crafting of questions; having taken the time to create a great survey, you will want to achieve the best possible responses to help maximise your survey’s success.  

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How to Improve Your Survey Email Response Rate

How to Improve Your Survey Email Response Rate

As a quick, low cost and convenient way to obtain feedback, email is still one of the most popular channels to distribute a survey. In this post we've put together some useful tips you can use to improve survey email response rates, and help you to achieve more of that all important feedback to help you make smarter decisions.

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SmartSurvey Awarded High Performer for its Survey Software in UK Tech Report

SmartSurvey Awarded High Performer for its Survey Software in UK Tech Report

We are delighted to have achieved a ‘High Performer Summer 2019’ award under the survey software category in the State of the UK’s B2B Tech Scene Report published by Business Software and Services Review specialists G2 Crowd. The report also lists SmartSurvey among the UK’s best 100 rated B2B Tech companies. 

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Surveys for Business: How to identify the one you need

Surveys for Business: How to identify the one you need

With a wide range of survey types and distribution channels to choose from, it can be a little overwhelming to know where to start. It can also be a challenge trying to identify the right mix to best meet the way your business operates, the audience you are trying to reach and the results you are hoping to achieve.  

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Top Tips to Improve Your Online Survey Response Rates

Top Tips to Improve Your Online Survey Response Rates

Whether it’s market research to help with new product development, feedback from your customers to measure their satisfaction with your product or service; or wanting to know how your employees feel about your business – there can be many reasons why you might want to conduct a survey. However, if the volume and quality of your responses is not providing an acceptable survey response rate, it can be more difficult to draw any useful conclusions from your results and subsequently put any...

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How Employee Engagement Surveys Help Create Greater Business Success

How Employee Engagement Surveys Help Create Greater Business Success

From the quality of your product or service and the strength of your marketing, sales and support teams, to customer happiness with your brand, there can be many factors, which influence your ongoing business success. Similarly, your employees’ happiness and motivation are equally important, yet don’t often get the same level of attention.

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